Privacy Policy for THE FLOOR HUT & Arkia Builders
Effective Date: 2024-11-09
Introduction
Arkia Builders ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.arkiabuilders.ca;www.thefloorhut.ca) or interact with us on our Facebook page (https://www.facebook.com/arkiabuilders). By accessing our website or engaging with us on social media, you consent to the collection and use of your personal information as described in this policy.
Information We Collect
We collect personal information that you provide to us when you interact with us online, such as:
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Contact Information: When you fill out a contact form, request a quote, or engage with us via social media (Facebook), we may collect your name, email address, phone number, and any other information you provide.
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Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, device type, and pages visited. This data helps us improve our website and user experience.
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Social Media Interactions: If you interact with us on Facebook, we may collect information related to your engagement, such as comments, likes, shares, and messages.
How We Use Your Information
We use your personal information for the following purposes:
- To respond to inquiries or requests for quotes.
- To provide you with information about our services, projects, and promotions.
- To improve our website, products, and customer service.
- To communicate with you through email, phone, or social media platforms.
- To comply with legal obligations or protect our rights and interests.
How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with website hosting, customer service, or other operations necessary to run our business. These third parties are obligated to protect your information and use it only for the purposes for which we have provided it.
In certain situations, we may also disclose your information if required to do so by law or if we believe that such action is necessary to protect our legal rights or comply with a legal process.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and improve site functionality. You can control cookies through your browser settings, though disabling cookies may affect your experience on our site.
We may also use third-party services (such as Google Analytics) to track and analyze website traffic. These services may use cookies to collect information about your online activity, but they do not collect personally identifiable information.
Your Rights and Choices
You have the right to access, update, or delete your personal information. If you would like to update your information or request that we delete your data, please contact us using the contact details below.
You may also opt out of receiving marketing communications from us by following the "unsubscribe" instructions in our emails or by contacting us directly.
Links to Third-Party Websites
Our website and social media pages may contain links to third-party websites. This Privacy Policy does not apply to those external websites, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
THE FLOOR HUT and Arkia Builders
Email: sales@arkia.ca
Phone: 519-436-4366
Website: www.thefloorhut.ca / www.arkiabuilders.ca
